Nivia

Igniting Transformation, Scaling Innovation.

Your Partner for Next-Level Digital & Business Solutions.
Experience the Altius Edge.

Our Domains

We specialize in a wide range of technology domains

Healthcare

Healthcare

From Healthtech startups to established players in the industry, we have successfully partnered with a wide range of healthcare organizations.
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Wellness

Wellness

We understand the importance of holistic well-being & the challenges individuals & businesses face in achieving optimal wellness in today's fast-paced world.
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BFSI & Fintech

BFSI & Fintech

In today's competitive landscape, innovation alone is not enough to sustain a competitive advantage.
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E-commerce

E-commerce

Whether you are a brick-and-mortar business venturing into the digital realm or an established online retailer looking to enhance your operations
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FMCG

FMCG

We understand the importance of efficient distribution networks, effective brand management, & consumer engagement in driving success
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Technology

Technology

Technology is not just a tool but a strategic enabler for business growth & if your technology offerings are constantly evolving; so should your customer service.
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Healthcare

Healthcare

From Healthtech startups to established players in the industry, we have successfully partnered with a wide range of healthcare organizations.
READ MORE
Wellness

Wellness

We understand the importance of holistic well-being & the challenges individuals & businesses face in achieving optimal wellness in today's fast-paced world.
READ MORE
BFSI & Fintech

BFSI & Fintech

In today's competitive landscape, innovation alone is not enough to sustain a competitive advantage.
READ MORE
E-commerce

E-commerce

Whether you are a brick-and-mortar business venturing into the digital realm or an established online retailer looking to enhance your operations
READ MORE
FMCG

FMCG

We understand the importance of efficient distribution networks, effective brand management, & consumer engagement in driving success
READ MORE
Technology

Technology

Technology is not just a tool but a strategic enabler for business growth & if your technology offerings are constantly evolving; so should your customer service.
READ MORE

Our Services

We offer cutting-edge technology solutions designed to meet your business needs.



Our Services

People, product and e-commerce services to drive your business forward.

Nivia

People

Altius brings together human expertise & technology to foster customer-centric experiences & drive

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Nivia

Product

Altius encompasses a comprehensive suite of dynamic enterprise applications and customer-centric

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Nivia

E-commerce

Altius' Ecommerce offers a comprehensive suite of marketplace management, return management

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Altius brings together human expertise and technology to foster customer-centric experiences and drive business growth.

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Altius encompasses a comprehensive suite of dynamic enterprise applications and customer-centric solutions tailored to optimize and empower businesses across diverse industries.

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Altius' Ecommerce offers a comprehensive suite of marketplace management services, meticulously crafted to optimize e-commerce operations and surpass customer expectations.

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Our Achievements

Our
Achivements

Awarded as Strategic
Business Partner India 2017

Awarded as Best Employer
Brand by World HRD Congress.

Featured as 20 most promisingcontact
center solution providers.

Placed as one of the
leading call center providers in India

Featured on DesignRush
among Top Call Centre Companies

Certified by
Great Place To Work

CXO award for setup and implementation for telecalling system - April 2020

Leading SMEs of India 2024

Nivia
Strategies that work

About Us

Expertly navigating customer life-cycles with two decades of expertise, we propel businesses of all sizes towards success. With a diverse portfolio spanning across Healthcare, Wellness, BFSI & Fintech, FMCG, Education and more, we empower businesses with unparalleled solutions. Redefine Success with Altius, your catalyst for Business Transformation. READ MORE

Robust technology

Unlocking Audience Insights: A Deep Dive into Engagement Analysis

Scalability

Measuring Digital Success: The Power of Engagement Analysis

Deep domain experties

Boosting Conversions: Strategies Informed by Engagement Analysis

Quick turnaround time

Data-Driven Decisions: Leveraging Engagement Analysis for Growth

Robust technology

Unlocking Audience Insights: A Deep Dive into Engagement Analysis

Scalability

Measuring Digital Success: The Power of Engagement Analysis

Deep domain experties

Boosting Conversions: Strategies Informed by Engagement Analysis

Quick turnaround time

Data-Driven Decisions: Leveraging Engagement Analysis for Growth

Our Clients

Our clients are our best advocates. Here's what they say

Altius has been our BPO partner for multiple projects I have been involved, from 5 seats to 50+ seats. If its a BPO requirement, Altius is my go to team. Running a BPO is not the core for most businesses, & it wasnt core for us. However, its critical both for pre sales & customer service. There was apprehension when we decided to outsource - but the Altius team managed the transition seamlessly & came back with recommendations which were helpful for the business.

Nivia
Sumanth SarangapaniLifecell International Pvt Ltd.
( Chief Operating Officer )
Nivia

We have been working with Altius since 2006 & they have always delivered what has been promised. Their dedication to ensuring a successful project has always kept our team coming back to them year after year. There are many choices these days when it comes to business automation, customer support services such as live chat, help desk, etc. We know that working with Altius has always been the right choice within our organization for over 16 years!

Nivia
Kyle Duarte Family Health International (FHI 360)
( Director, Digital Development & Advisory Services )
Nivia

Altius has enabled multifold growth by helping us build & manage our customer & technical service process & software to manage it. They have helped us differentiate our service process which has enabled us to win & retain our customers. Today Aquagreen is known for its service in the residential water technology segment in India due to our partnership with Alitus. The journey over the last 8 years has been extremely satisfying & rewarding for us.

Nivia
Husain QuettawallaAquagreen Solutions LLP
( Co-Founder & CEO )

We have been working with Altius for almost 6 years now , they handle both the inbound & outbound call centre for us at Richfeel . They have an extremely professional team which is well trained , with good turnaround time & a competent quality check system. The MIS & analytics is well maintained to help us understand the productivity levels and work towards growth .

Nivia
Seema Singh Bhadoria Richfeel Health & Beauty Pvt Ltd
(Chief Executive Officer)

We have been with Altius for more than 7 years. Our experience with Altius has been very positive wherein; they have met our desired expectations as well as improved our quality of service which we offer to our customers. Altius have always helped us with technology innovation by being our partner & helped us through our digital transformation journey. Altius has improved our productivity with the service module which is easy to navigate & user friendly.

Nivia
Abhinav ThakurAccurex Biomedical Pvt. Ltd.
( Managing Director )
Our people

Meet Our Team

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Akil Mahimwala

Co-Founder & CEO

Nabil Mahimwala

Co-Founder & COO

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Imran Lokhandwala

Associate Vice President
Operations

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Rohit Bharne

Associate Vice President
eCom Consulting

Nivia
Afaque Mohammed

Senior Manager
Digital Services

Nivia
Elvis Roberts

Associate Vice President
Operations

Nivia
Akil Mahimwala

Co-Founder & CEO

Nabil Mahimwala

Co-Founder & COO

Nivia
Imran Lokhandwala

Associate Vice President
Operations

Nivia
Rohit Bharne

Associate Vice President
eCom Consulting

Nivia
Afaque Mohammed

Senior Manager
Digital Services

Nivia
Elvis Roberts

Associate Vice President
Operations

Nivia
Akil Mahimwala

Co-Founder & CEO

Nivia
Nabil Mahimwala

Co-Founder & COO

Nivia
Imran Lokhandwala

Associate Vice President
Operations

Nivia
Rohit Bharne

Assistant Vice President
Operations

Nivia
Afaque Mohammed

Senior Manager
Digital Services

Nivia
Elvis Roberts

Associate Vice President